Fedex Return Procedures

For quick, efficient processing of your return, please follow the procedures below when returning merchandise to JI/Parts Authority. Credit will be given for new merchandise returned that is not obsolete, still in saleable condition and sold to FedEx by Parts Authority. Cores must be returned in the boxes sent with the replacement part. Cores, defects and new returns to be sent PREPAID to Parts Authority, ATTN Returns Department, 5944 Peachtree Corners East, Norcross, GA 30071. Should return be necessary as a result of a Parts Authority shipping error, obtain a return number by email to teamfedex@partsauthority.com. Include a description of the problem in order to get a FedEx Ground Pickup tag.

1. Print this page, one for each shipping carton. Add parts on a separate page, if needed.
2. Fill out data fields below with info for that carton.
3. Include one copy in each shipping carton.
4. Do not mix different types of returns (warranty with new, cores with warranty, etc.).
5. Keep a copy of each page with the tracking number(s) until you receive your EDI credit.

ALPHA STATION ID
EMPLY # TO GET EDI CREDIT
TYPE OF RETURN (New, Defect, or Core)
     

Qty
Part #
Manufacturer
Invoice Number (if available)*
       
       
       
       
       
       
       
       
       
       
       
       

* For Warranty parts, substitute the Warranty Claim Number (if known) or Repair Order Number above.

Parts Authority 800.243.3855